Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, password)
- Telegram session data for signal monitoring
- Trading preferences and risk settings
- Payment information for subscription processing
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
3. Data Security
We implement enterprise-grade security measures to protect your data. All data is encrypted at rest and in transit using industry-standard protocols. We regularly audit our security practices and update them as needed.
4. Telegram Data
We access your Telegram messages solely to parse trading signals. We do not store message content permanently. Signal data is processed in real-time and only structured trading information is retained in your account.
5. Data Retention
We retain your account information for as long as your account is active. You may request deletion of your data at any time by contacting our support team. Some data may be retained for legal and compliance purposes.
6. Your Rights
You have the right to:
- Access and receive a copy of your data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
7. Contact Us
For any questions about this Privacy Policy, please contact us at privacy@signalpilot.ai